DIGITAL TRANSFORMATION OF PUBLIC-AUTHORITY INTERACTION MECHANISMS IN A CRISIS ENVIRONMENT

Abstract

Introduction. Modern geopolitical threats, including full-scale military aggression, radically transform the conditions for the functioning of local self-government bodies in Ukraine. Traditional hierarchical management models prove to be insufficiently effective under conditions of physical destruction and migration challenges. 

Purpose. The purpose of the article is to analyze the processes of digital transformation of public-authority interaction in a crisis environment and evaluate the impact of technological readiness of territorial communities on their institutional resilience. 

Materials and methods. The study uses empirical analysis of communities , sociological survey data, and martial law regulations. Systemic approach and correlation analysis were applied. 

Results. Digitalization of administrative processes has become a critical factor in ensuring management continuity. A strong correlation (r = -0.78) was found between the pre-war digitalization level and the recovery time of management functions. The role of digital platforms and "Diia" services in maintaining feedback with the population is outlined. 

Discussion. Future research should focus on developing unified cybersecurity standards for municipal digital systems.